Third-party call centers always suffer the same problem... being cheap. - Customer Service Supervisor bei PFSweb: Mitarbeiterbewertung

3.0
14. Jan. 2013
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Pros

Small enough and growing fast enough to provide advancement opportunities.

Kontras

Cheap contracts with their clients wins business, but means that the pay rate for agents is VERY low. Some of the contracts do not include paying for training or management, so the company skimps on both, leaving too little support for agents.

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5.0
16. Mai 2025
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Pros

It is second-to-none in the eCommerce fulfillment operations landscape. Additionally, the people, culture, and tech/operational capabilities are all what make it an incredible company; and easy to sell for...hands down.

Kontras

Truly, I cannot think of anything negative.

1.0
1. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

it is better than being unemployed

Kontras

low quality job with low wages and no insurance coverage because you cannot afford it

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