Constant churn and burn - Customer Service bei OutMatch: Mitarbeiterbewertung

1.0
20. Juli 2021
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

Cool offices and good parties, nice coworkers

Kontras

The company is constantly acquiring new businesses to boost sales numbers, and cutting staff with each one. It feels all about money. Not about what is right for customers. Constant tech changes and no one knows what we are supposed to sell or tell customers.

Mehr Bewertungen zu OutMatch entdecken

5.0
17. Juli 2024
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

Opportunity to help people find the right work

Kontras

Growth stage, so stability is uncertain

2.0
23. Aug. 2018
Mitarbeiter (anonym)
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

- Unlimited PTO - 100% Employer paid benefits for employees - Stock Options - Team camaraderie - Learning opportunities

Kontras

- Non-scalable business model - Understaffed and overworked teams - Staff morale is low since recent changes - Leadership is not transparent - Lack of training - Undefined roles that are made up on the fly - Fly by the seat of your pants mentality - Unlimited vacation still doesn't allow you to completely disconnect because you're expected to check in and sometimes work on vacation - Try to spin outcomes of internal decisions to seem positive without acknowledging the hardship that comes with them.

9
Bewertungen anzeigen nach: Hilfreich|Sterne|Datum|Alle