Pros
Staff that is more like family than anything. Great management team to work with/for. If you work hard, you make great money, if you are a poor performer (quality, slow, etc), you can kiss it goodbye. Flexible schedule.
Kontras
The transcription business is a hard business to work in. If it were easy, companies would not outsource it! Opti-Script does their best to try to make it work for all employees.