Wide range of responsabilities in account management - Customer Relationship Manager bei OpenText: Mitarbeiterbewertung

4.0
4. Mai 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

OT solutions manage strategic areas of accounts supply chain Role covers a wide range of responsibilities Role suits team players. High level of interactions with other teams.

Kontras

Role isn't rewarded enough and sometimes seen as a sub account executive in the organization. Base salary is lower than market and no car allowance. Commission system isn't completely fair, and commission not fully controlable. Position is expected to deliver high level of upsell/cross sell but for too little commissions on sales.

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Reaktion von OpenText
2y
Thank you for your feedback. At OpenText our compensation & benefits policies and programs are reviewed regularly to ensure they align with market rates and local legislation.

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5.0
5. Apr. 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Friendly management, no hierarchy management , support for employees during sick

Kontras

Kind of Still old rules for management

2.0
25. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

I no longer work there.

Kontras

They do not value their employees. I was told to never take more than a week off at a time, or it was proof you were not needed. They do not value their customers. Channels created to allow customer feedback to management were shutdown because management did not want to have to deal with customers upset about product issues caused by their cost cutting.

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