Pros
Great co-workers and internal training development courses and material. Most people in sales, engineering, consulting and support are eager to learn and develop their skills and actually care about customers. Diversity and tolerance are actively taught and enforced. Community involvement is a growing focus.
Kontras
Corporate management suffers from constantly chasing the latest corporate fad. They live in a completely insulated bubble from reality, creating their own echo chamber. They don't listen to their employees and they certainly don't listen to their customers. The problem starts at the top with our CEO who used to be a programmer, but lost his way and fancies himself an academic. Rather than innovate or develop existing products, OpenText has doubled down on the cycle of buying other companies for their IP, laying off employees and using maintenance and licensing as their primary revenue source. In turn, senior management plays favorites with product lines or pursing immature technologies (the latest is the AI push), causing engineering shortages in many areas. Partners Customer concerns about product direction are are completely ignored leaving customer facing employees to handle the fallout. Salaries and compensation for several years have been lowered or not kept pace with the marketplace or inflation. Morale is low because the perception is that we have money for billion dollar acquisitions but not for employees.