Competitive pay, questionable processes. - Customer Support Supervisor bei OpenTable: Mitarbeiterbewertung

3.0
26. Jan. 2024
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Geschäftsprognose

Pros

It was remote, relaxed environment for the most part

Kontras

Lack of support. They don't set you up for success. Once management have a perception of you it never changes, closing the door for any possible opportunities.

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5.0
2. März 2026
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Pros

Great place to work - really good work life balance and culture.

Kontras

Not much to say, everything is good

1.0
5. Juni 2026
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Geschäftsprognose

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Kontras

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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