Very good employer - Customer Service Representative (CSR) bei OpenTable: Mitarbeiterbewertung

5.0
21. Nov. 2023
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Geschäftsprognose

Pros

The company offered good pay and benefits. The management was very compatible.

Kontras

The company was affected by restaurants that went out of business due to the shutdowns in 2020. The management tried very hard to help restaurants and their employees but was forced to finally take cost-cutting measures.

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5.0
2. März 2026
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Geschäftsprognose

Pros

Great place to work - really good work life balance and culture.

Kontras

Not much to say, everything is good

1.0
5. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Kontras

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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