Open communication — Leadership is approachable and values transparency
Client impact — Chance to work on meaningful projects that directly benefit customers.
Supportive team culture — Colleagues are collaborative, helpful, and genuinely invested in each other’s success.
Kontras
Evolving processes — Some workflows and systems are still being refined, which can lead to ambiguity or rework at times.
Documentation gaps —There is no Formal documentation of process or flows
Resource constraints — Smaller teams mean wearing many hats, which is great for growth but can feel stretched during peaks.