Pros
Induction period was really lovely and the initial training was really good but that's where it ended. Reasonable targets.
Kontras
Basically a call centre job. Really outdated booking systems with a lot of unnecessary admin and emails, as a result therapists would often miss emails and the blame would be passed to CLOs. No trust amongst staff, was once made to show senior staff members my emails to prove I had sent an email. Would encounter verbally abusive clients regularly with no support afterwards, just on to the next call. Too many confusing job roles. Total inflexibility from seniors, once asked if I could work from home for an extra day due to transport issues and was told no. Senior staff often took credit for lower staff members achievements.