Great field workers, clueless and vicious management. - Mitarbeiter (anonym) bei OSHA: Mitarbeiterbewertung

No matter what happens management gets the credit, and workers get the blame. Management either has no field experience at all, or hasn't been out in decades - and these are the ones reviewing the case files. Management has a bad case of picking one or two office "pets" that are treated well; the rest are not.