Pros
The team I supported were absolutely wonderful people! Also, one of the directors I worked with was encouraging and supportive.
Kontras
I had reported my boss to HR many months ago, since that time, she and a couple others monitored me and documented every single mistake I made. When I asked to stop being job shadowed, I was sent a lengthy email with all the things I had been doing wrong, along with a list of ways to rectify. I was then told that if I wasn't able to make improvements that I would be terminated. I felt like my boss was retaliating. I have never been written up or put on 'notice' in my entire working career. I've been in sales support for over 14 years. The micromanaging is over the top, and had me completely stressed out all the time. No one in the Sales Admin team receives positive feedback, we are only told when we have done something wrong. It's degrading and discouraging. The CRM is a mess. So many duplicate Accounts, that's it's difficult to search and find the correct one. The training is terrible, there's one Sales Playbook to read through and the rest of it is hands on taking notes. There are no written procedures to refer back to, you have to write everything down and refer to your own notes. The company as a whole is quite disorganized. There seems to be no consistency in how documents are stored, and if you want historical information, good luck, because they probably didn't save it. There's also inconsistency in the types of programs that are used for tracking critical dates that management wants updated in the CRM, every practice area appears to use a different tracking method and it's next to impossible to gather information without a meeting to talk it out. The benefits are less than desirable. 401k match is a discretionary 1%. Health benefits are terrible. My personal experience with my direct report, is that they will smile to your face, then stab you in the back.