Friendly coworkers but lack of guidance from management - Technical Account Manager bei Net@Work: Mitarbeiterbewertung

I joined Net at Work as a Project Manager working with NetSuite and Acumatica back in February 2026, and it has been exactly what I was looking for in my next role. The PMO team is truly amazing, they are supportive, collaborative, and highly knowledgeable. From even before day one, I felt welcomed and encouraged to ask questions while getting acclimated. Having a mentor available to help guide me through processes, tools, and day-to-day responsibilities made the transition smooth and stress-free. Net at Work offers a great balance of independence and teamwork. I’m trusted to manage my workload and projects auton­omously, while also having a strong team I can rely on when collaborating or problem-solving. The work is engaging, the expectations are clear, and the environment is professional yet personable. The fully remote setup has been a huge plus. I appreciate the Monday–Friday schedule, the respect for work-life balance, and the flexibility to work from home without sacrificing collaboration or connection with the team. Compensation is competitive, and leadership genuinely values the work PMs do. Overall, Net at Work provides a positive, supportive work environment with great people, meaningful work, and strong leadership. I’m very happy with my decision to join the company and would absolutely recommend it to anyone looking for a remote position and great company culture.

The internal time entry system takes a while to get used to. That's my only complaint though, I really enjoy my work here otherwise!

Career growth opportunities Leadership within my business unit Remote work and autonomy

Internal systems are not cohesive. It would be better if we had less systems and more uniform procedures. Very chaotic. Feels like everyone is frantic and just trying to please the customer, but not working with one another very well, and this results in bad delivery. New roles are created without being fully defined. People are not always clear what they're responsible for. Responsibilities can randomly get added to your plate, and without proper training or communication. Causes confusion and additional chaos. Burnout is rampant. Many people are stressed and spread thin. Morale seems low. Work-life balance is non-existent, unless you want to fall behind on your large workload. Overall, role confusion and burnout has led to duplicated work, missed handoffs, and poor client outcomes.