Pros
Normal benefits, 40 hour work weeks, flexible hours for favored employees.
Kontras
This division (mortgage) is known to be very clique'ish. This has been said by many employees in other parts of the building. Its just like high school where everyone separates themselves from each other into groups by rank of popularity. If someone doesn't like one thing about you, they will exaggerate it to all your co-workers and make others not favor you as well. They employ 90% women and do not treat the men very well. I have heard the main manager mention on a couple occasions "girls are smarter and better than men". Don't even think about complaining to HR about the unethical behavior practiced within the branch, they will confront the managers and that will only result in them treating you worse. Also your success in this position depends on how well your co-workers like you. You can be a very smart and high caliber performer, but if the girls don't like you, you will be worthless in this position. Also everyone gets more benefits and perks, such as flexible work time, compared to the employees that they do not like. I have spoke with most of the other loan processors at the company and they all agree that no other company is this bad to work for. Something interesting I noticed is that a manager got in trouble for being a bad performer, so the resulting decision the company had was to give them a promotion to a higher position but move them to a different branch. This really happened. I do not understand the logic within this organization. My only advice is do something outrageous to get everyone to like you from day one. They will never forget any slip ups in personality or work performance, but they will forget the positives in 1 day. Also something else to note, all the black / ethnic people go to lunch together and all the white people go to lunch together. They are never seen socializing on a personal level unless its a company event where everyone is forced to be in the same place, and even then, people separate and sit together based on their comfort with like race. It made me sad when the non-white employees told me they recognize it. No one should ever feel uncomfortable with their co-workers based on something they cannot control such as race. This company is horrible to work for. If I could go back, I would not work there. The position alone is high demanding, that's fine and I love a challenge, but the environment is so toxic it will drain you daily. The position alone is so easy a high school freshman can do really well in it, but your co-workers can make it almost impossible to just get by on the minimum requirements they expect from you. If you have any problems with the company, employees, or position at all, instead of management targeting the root causes of the issue, they will tell you that you are the problem and you need to learn how to work better with others, be more team oriented, put in extra effort, etc. One thing I learned from this company is that if part of the interview process includes a personality test where 90% of the questions ask if you are OK taking responsibility for everything that happens in the work place that does not involve you, while embracing it (they call it "owning YOUR actions"), I will run fast. We went through more training programs than I can remember about developing a timid and passive personality and never went through one official training program on how to perform the work we were hired to do. This company has problems. Stay away, you'll never know how bad you could have had it. I would't work here if they overpaid me by 100k a year, and im not exaggerating. I almost forgot to mention you spend about 10-20 hours a week in meetings. In these meetings they just repeat themselves saying the obvious "this is bad", "this is good", but its so unproductive. 70% of the meeting is spent socializing and these meetings are detrimental to the efficiency of the output we need to produce because on many occasions I was forced into a meeting when I really needed to be working and helping people.