Pros
Nice people in every department & very tight-knit culture for a remote company. Quarterly offsites don't replace in-person camaraderie & innovation but help everyone get to know each other and feel like they're part of the same mission. Good deal sizes and the companies you're selling into are forward-thinking and fun to work with. The product is the best in a very small and saturated market (only sell to other SaaS companies).
Kontras
Hired 70 people from early 2022 to spring 2023 and then turned around and laid off 30 people (30% of the company) because the slowdown in the tech sector didn't abate as quickly as they thought. This could have been easily avoided given the entire customer/prospect base was experiencing budget cuts & layoffs. Churn is an issue and I don't know if I see this company exceeding the lofty, Google-like aspirations they once had. They also tend to hire really experienced people but don't lean on their experience and expertise. Decisions are made in a vacuum without the input of those on the front lines. C-level "Sales" leadership is more aligned with Finance & Ops Most reps with families got pushed out / let go