Disconnected Leadership After Acquisition – Ignored Local Expertise - Client Care Coordinator bei Motion: Mitarbeiterbewertung

After acquiring a local Saskatchewan business, corporate leadership attempted to transplant Ontario-based systems and policies without considering the differences in market needs Feedback from long-time Saskatchewan staff was repeatedly ignored, leading to frustration and inefficiencies Top-down decisions often lacked understanding of regional clientele, hurting both staff morale and customer satisfaction Limited flexibility or adaptation to local realities despite staff advocacy