Pros
When I started off in this company it was a good way for me to develop my skills. The insurance was really good, and is okay now. The pay is adequate.
Kontras
Work-/life balance is nonexistent. Management shows favoritism constantly. Poor employees are rewarded based on their relationships with managers, employees are often catty and stir the pot. Management is often inconsistent and unprofessional, yet hold tellers to a different standard. Company just put a HUGE retainer on a Washington DC lawyer preemptively in order to sue the Federal Government if legislation occurs that will hinder the payday loan industry. They have also gotten rid of employee bonuses. Employees often feel undervalued and even if they uphold the company's standards, they are disposable. Employees feel trapped to stay because they've been conditioned to believe that they could not find better employment. Upper Management is highly uneducated and often send out emails that are not worded professionally and appear to demean employees. Employees are treated inconsistently and could be terminated based on HR recommendations. HR operates unfairly too. Some people get terminated for things that seem unfair yet other employees might receive verbal/ written warnings. The majority of employees terminated have been bilingual which leads one to speculate if they were terminated based on the fact that their pay is slightly higher than other tellers. Recent promotional evaluations have changed meaning that employees now have caps on their wages, being viewed as a way to get rid of tellers who actually know what they are doing. Employer attempts to promote upward mobility, but employees who are more qualified often don't get promotions because management tends to play favorites. Lots of managers are not qualified to do their jobs but because they are like-able they get the job. Employees who are hard workers often get taken advantage of and are relied upon heavily when stores are short staffed, causing burn-out. Management does not take into consideration people's personal lives and often employees feel that they have to sacrifice a lot of themselves in order to keep their job. Several employees suffer from depression because of the work environment that is created. It's a good thing their insurance covers prescriptions at low prices.