Poor leadership - lack of guidance, knowledge, experience and proficiency
Resistant to change despite the overwhelming requirement
Long serving staff have too much control - The company has grown its client base but not its supporting model
Blame culture - harsh environment to work in
Poorly aligned teams - teams are divided with no collaboration
High turnover of staff - various reasons but never seems to be the quality of work
Lack of product knowledge
No realisation of what needs to be done to improve the company