Started great - Customer Care Advocate bei MetLife: Mitarbeiterbewertung

1.0
19. Nov. 2024
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Geschäftsprognose

Pros

Health insurance is really good.

Kontras

Don't pay a living wage. Absences take a year to fall off. No career advancement hardly promote from within. Technical support is severely lacking. Retaliation, harassment and discrimination run rampant in the call center. Employee relations is on the side of your manager and there is no type of advocate for us. Ethic complaints are ignored. There is no support for escalations/ if you need help with a call. The resource line is always closed. If you don't suck up to your immediate supervisor you have a target on your back.

Mehr Bewertungen zu MetLife entdecken

5.0
11. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good work life balance, competitive salaries

Kontras

Busy peak season usually from Sept - March

2.0
24. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work and flex time.

Kontras

Unrealistic workloads, constantly changing process for promotions, limited cross departmental communication or accountability, career stagnation in some departments, employees rated on bell curves for annual reviews.

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