Pros
Good benefits. Used to be that you were proud of what you did - provided people with insurance and the support around it. Then I started to see thwe cracks in the facad -- they started outsourcing jobs to India, cutting customer service and promoting useless, unqualified people who played the political game (there is always some of this but Met takes the cake!) Time to move on before my job goes to India.
Kontras
So political. East-coast focused. White Men need only apply. Pay is below average. Jobs going to India -- and yes, if your job goes, you have to train your replacement! OPEX - on its face, efficency is a great goal but there is a reason for the nic-name Op Axe. Their conittment to people as their greatest asset is a joke. Only good thing is the severance packages aren't terrible.