Pros
Worked with some great people. Leadership says the right things and seems to be very transparent for the most part. Martine is a bright spot. Had a big fail with implementing their new "home grown" benefits admin platform but seem to have learned from their mistakes and the platform has a bright future.
Kontras
Mercer seems to manage toward making their end of year numbers and this means every year in November and December a large amount of people are laid off for "restructuring". Yet they continue to hire, which makes it look like it is also a way to low key get rid of people they no longer need (even if there has not been one performance related conversation). Good news is severance is good but this annual fact of life is something that keeps employees constantly worried about their job security.