6. Dez. 2017
Reaktion von Matrix Medical Network
8yWe are sorry to hear that your experience at Matrix and your opinion was not a positive one. We appreciate you taking the time to express your thoughts, but want to make it clear that the service we offer to individuals on behalf of their health plan is 100% voluntary. Our in-home assessments help people of all ages get the right care and that their health plan is paid the correct amount.
If you are or were ever aware of any incident in which false information about someone’s health was even suggested, we would hope that you would alert our compliance hotline to report those concerns. Everyone at Matrix Medical Network receives training to ensure we follow all rules and regulations and that we operate with the highest level of integrity and ethics. Our business and reputation depends on our work being accurate and that the members we see are highly satisfied -- in fact, 98% of the people we visit are satisfied with our service and would recommend us to others.