It's been months and I'm still traumatized - Customer Service Representative bei Mathis Home: Mitarbeiterbewertung

1.0
19. Okt. 2017
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CEO-Befürwortung
Geschäftsprognose

Pros

Other employees were friendly and the ones in the same level of the hierarchy were really friendly. You don't get to see your own friends and family anymore so these people are your new friends and family. There was only one manager in my department who was of any worth, yet she did not get nearly enough recognition that she deserved.

Kontras

Oh boy, where to start. Aggressive workplace. Insane drama. Management issues. Managers that hold positions for too long, which end up hindering progress. Nepotism. I personally faced harassment from other employees and customers and was told to shut my mouth about it. Other people in the office noticed the unfair treatment and tried to call it out in the monthly meetings, but the management only pushed back like they do all the other issues. Borderline illegal activity and actual illegal activity. Being told to turn my back when the illegal stuff happened. Our location is known for working harder than all the other locations, so much that my department was the only one that was not allowed less than 40 hours a week, even though I was under the impression that I would be working part-time before I started. You are legally allowed a certain number of paid and unpaid breaks a day, yet taking those put your numbers behind and meant getting written up. You get written up almost weekly because the management has a minimum amount of write-ups that they're supposed to write a week.

Mehr Bewertungen zu Mathis Home entdecken

4.0
14. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

This position is basically a retail sales position for furniture that is great for anybody who is looking to build experience. They take the time to train you and do their best to help you succeed. It is not easy selling furniture and you get what you put in. They had no limit to the amount of hours you could work, so I got great overtime pay. They have a draw against commission pay structure, so you have to sell a certain amount to receive a commission check. It was my first sales job and I learned a lot, anybody who is willing to put in the work can be successful here.

Kontras

Difficult to reach quota some months, and it can be difficult to get customers depending on how busy the store is. Weekends are required and you will most likely spend more than 40 hours a week there.

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