Sometimes lines of communication aren't as open as I'd like, but I have to remember to also MAKE them open. Also being a growing company, there can be huge launches that come up in the snap of a finger. I find it a "con" to have to stop what you're doing to jump on a launch - but this could be a "pro" bigger picture - we're a rapidly growing company. Huge launches means we're growing, and our customers want to do more business. You just have to make it happen.