Great Learning Experience, some Great People, terrible Place to Work - Marketing and Sales Support bei MSR Customs: Mitarbeiterbewertung

1.0
23. Sept. 2014
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CEO-Befürwortung
Geschäftsprognose

Pros

Depending on what your role is, you will learn a lot. You will learn to work under heavy pressure and stress. If you can handle the many, many cons, working here can lead to a better job in the future.

Kontras

Low Pay (except for sales), very poor training, terrible onboarding process (people are often given a desk, a few things to read, and then ignored for a few weeks), incredibly high turnover (over 20 people were fired in my two years there, and another 25 left on their own), overall low moral around the office. Management doesn't really listen to employee's suggestions. Middle managers are not really allowed to manage, leading to confusion and disorganization amongst the lower ranks. Upper Managers (mainly the CEO) can be quite rude and disrespectful. He is very nice in one on one situations, but really mean and unreasonable when others are around. The company has a policy of constant chop and change, which means you can spend a month on a project, only to have the entire project cancelled or never go anywhere. Also, your role and position will probably change. They do not like titles, so expect to be confused about what you will be doing. Upper Management has become a little out of touch with today's sales process and what customers need and want, leading to a lot of frustration. There is also a constant fear of being let go, as employees are often fired without warning or explanation.

Mehr Bewertungen zu MSR Customs entdecken

4.0
8. Nov. 2025
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

The people working there are great Collaborative spirit

Kontras

The culture was often one of lacking trust

3.0
7. Nov. 2015
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CEO-Befürwortung
Geschäftsprognose

Pros

As a top performer on one of the sales teams, this was a very enjoyable job. The people on my team were great, as was my Sales Manager. There was a good amount of travel and a lot a lot of freedom if you could close a lot of deals.

Kontras

Very limited income potential. The stated commission rate of 7.5% is actually 6% as the company takes a 15% "administrative fee" off the top, prior to paying commission. There is no appreciation for great sales people. Management allows deadweight to stay employed, and performers are paid the same as non-performers. The base salary is well below market for an experienced hunter/closer. It is very easy to find far better base salary if you're a proven performer. There is no room for career growth. All of the top management roles are filled by people who are content in their roles and there is no ladder to climb due to these glass ceilings. For the average employee, there is a lot of micromanaging (clocking in and out for all employees via TimeForce) and there is an expectation of being at your desk at all times unless you've booked out in the system and have authorization. Appreciation comes in the form of praise, not comp.

4
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