Good Vibes - Customer Support Manager bei Lumen Learning: Mitarbeiterbewertung

4.0
16. Sept. 2021
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CEO-Befürwortung
Geschäftsprognose

Pros

I'll piggy back on the last review's headline "A place where your work makes a difference". Lumen's mission is true and fulfilled daily for students and instructors nationwide. The team is amazing, likeminded, determined and hardworking. A true well-oiled machine with little to no hiccups. It's a growing start up with issues here and there but a great team to be a part of.

Kontras

Sales are more important than engineering. Inadequate internal tools and lack of technical writing for knowledge base articles.

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5.0
24. Apr. 2025
Praktikant (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Easy team to work with

Kontras

Wish I got more time with the company

1.0
12. März 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

There are absolutely NO pros.

Kontras

Incompetent workforce, people refused to help me get access to this site. I was a week behind in calculus 1. The deadlines are set up poorly. The people in the help videos do not share anything related to the topic and rather share a completely different topic. It ruined one of my calculus quizzes. As a whole, lumen has done very little to help me become successful in calculus.

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