Not for all - Mitarbeiter (anonym) bei Lufthansa InTouch: Mitarbeiterbewertung

3.0
18. Juli 2017
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Flight benefits/ comparatively flexi schedules/ co-operative TLs

Kontras

Extremely conservative, really low quality infrastructure, just 20 days of paid leave, no sick leaves, no relocation packages (200 euros?- joke). The local Czech Management just succumbs to requests from Berlin and is not innovative and confident, cannot promote an International Company culture. The salary after taxes is ridiculuosly low - plus they calculate it as a wage per hour and not for the days you work.

Mehr Bewertungen zu Lufthansa InTouch entdecken

1.0
1. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

* Relocation package. * 2.5 months of paid accommodation. * Issue in the accommodation was resolved within 3–4 days.

Kontras

*Promised support after onboarding, but little support in practice. *Thrown into difficult customer calls after only 4 weeks of training. *Constant complaints from angry and impatient passengers. *Extremely complex and outdated systems. *Continuous call monitoring and performance evaluations. *Very strict break policies. *Unpaid time spent logging into work systems. *Frequently changing shifts (morning, afternoon, evening). *High stress and burnout risk. *Poor work-life balance.

3.0
3. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good starting background point for an airline industry

Kontras

Low rate of retention for tenured employees

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