Pros
The health insurance is good
Kontras
I'm assuming you're a recent graduate or someone looking to get into sales. Please save yourself time and energy and dont come here. They've probably given you the story on how they are growing super rapidly and expanding worldwide. Thats a lie. They are only expanding their sales teams and not investing in innovating or improving the product. In a competitive market which requires video, LoopUp has failed to adapt. No video, no chat integration, etc. Meanwhile Zoom, Skype, WebX are all improving and innovating their products. To be fair, the engineers are all talented and work with what they are given. They are all very good engineers with great backgrounds and qualifications. The Sales teams, not so much. They hire recent grads since they know that you are perhaps a bit more gullible and will eat up the story of moving up the corporate ladder quickly. All this while paying you under market-level salaries. Now I understand you're thinking that salespeople make money through commission, and you're right. However, not at LoopUp. They have a high watermark structure, meaning you ONLY GET COMMISSION ON NEW REVENUE. Imagine you chase someone for a year and the account is worth $10k and they max out their spending during their 1st month. Well, congrats! You're only getting commission during that one month unless they go over $10k spent, which is HIGHLY unlikely. The people are no better. Management is incompetent and very irresponsible. The COO has absolutely no idea what he is doing, or at least thats projected through his decisions. The US Directors provide absolutely no leadership. Now for those in SF, your fellow BDA's and SE's provide you with very few learning opportunities. As a matter of fact, some will try to go behind your back when they see that you are working hard and doing well. A particular SE has actually yelled at fellow BDA's for booking meetings for her since she 'wasn't prepared for them'. She will stress over meetings and will perform badly in them and turn around and blame the BDA's who booked them. Whenever she is in a bad mood, the entire office will know it, as she will take it out on others. In short, the office culture and management is very toxic. It allows you to learn nothing other than how to make 100+ cold calls to people who do not want to talk to you (A skill and duty which is bound to become obsolete within the next years) . If you've gotten an offer, my only advice is to think it out. Make a Linkedin account and message former employees from the SF office and get their perspective. Most will tell you that they've left due to the toxicity of the office and its clique of particular individuals, as well as due to the incompetence of the leadership teams.