Pros
You get to socialize all day and not work if you don't want to just don't take too long doing what you actually have to do. The managers are never in, so really it just depends on if the client you are assigned is picky or not.
Kontras
With everyone talking in the back about their life's most intimate details, it can create a pretty offensive environment if you are not used to it. Not for the weak-minded. it's basically like you're back in high school and the job is to fit in, not to do to your job. no one is required to be nice to you, again the bosses aren't around, so if you upset one of them you upset all of them, and they will NOT be professional with you anymore. it can create a pretty uncomfortable environment. The constant chatter in the back also makes it hard to concentrate, headphones are a "must-have"...