Pros
Above average starting pay (though hard to get yearly increases above $0.30/hr), several departments and the ability to transfer to different departments and learn different aspects of the court reporting business, treats their employees "okay" (not great but not the worst), often have leftovers from catering for clients so free lunch happens frequently
Kontras
Billing and production teams experiences high pressure at end of month to meet unrealistic target goals, credit and accounting teams experience high pressure at beginning of month to collect and close books, some departments are heavily micro managed, middle management lacks ability to communicate effectively with each other, upper management leaves much to be desired, HR is a joke of a department that bows to CEO and upper management team, nepotism and favoritism run rampant, relationships with affiliates and independent contractors are often strained due to deceptive and cut-throat practices