In general it is good - Customer Success Manager (CSM) bei LinenMaster: Mitarbeiterbewertung

4.0
15. Apr. 2025
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Geschäftsprognose

Pros

It is very flexible work as it is fully remote People are very nice and smart

Kontras

There is not growth path

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5.0
19. Aug. 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

Enjoyed my work here. Great leadership and company growth overall.

Kontras

Overall communication is improving but has a ways to go.

2.0
15. Aug. 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

Excellent Benefits Competitive Salary Great Coworkers

Kontras

The company was acquired by a private equity company that installed a leadership team that quickly came in and demoralized the company. The new leadership team is highly experienced however they implemented lots of new changes not relevant on the actual issues holding back company growth. They went on lavish leadership trips and posted pictures on LinkedIn that left a lot of employees disheartened to see their years of loyalty go unaddressed and the new leadership partying on yachts and at fancy dinners. Major product issues were left unaddressed and unrealistic sales goals were set. To the new team it was easier to find new employees unfamiliar with the industry than to implement feedback or change product. Employees work better when they don’t fear for their jobs.

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