A pretty good place to work and start out in Insurance industry - Customer Service Specialist bei Liberty Mutual Insurance: Mitarbeiterbewertung

4.0
10. Aug. 2010
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CEO-Befürwortung
Geschäftsprognose

Pros

-Training is beneficial to job responsibilities -Good preparation for new hires to take licensing exam and paying for the cost (so initial investment in new hire is great). - Advancement opportunities are good, better than in banking industry! - Benefits especially disability insurance is a perk (free short term and long term is very reasonable -Performance based bonuses and time off priority (like it should be! not just longevity of time on the job).

Kontras

- Distance to travel (working in call center in central phoenix) to work from east valley - Management spends a lot of time in meetings and should be more available to employees. - Somewhat flexible with life balance. Needs to be a little more flexible with working moms.

Mehr Bewertungen zu Liberty Mutual Insurance entdecken

5.0
3. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Work life balance, benefits, friendly people that want to see you win

Kontras

The expect you to work independently, which is good and bad

1.0
2. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good benefits. Generous 401k match

Kontras

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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