Too many customer complaints. - Claims Customer Care bei Liberty Mutual Insurance: Mitarbeiterbewertung

3.0
26. Apr. 2018
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CEO-Befürwortung
Geschäftsprognose

Pros

Nice new building in Plano.

Kontras

Low wages, management is reluctant to handle customer complaints. Claims adjusters do not follow through with contacting customers or completing the claims process.

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5.0
15. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great benefits, generous PTO, flexible in-office schedule

Kontras

Honestly none, Liberty is a great place to work

1
1.0
6. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

There are no pros to working here. I just thought of one, you have a chance to work remotely so you don’t have to see your toxic, incompetent manager in person every day.

Kontras

Toxic, hostile culture Favoritism to the extreme 50-60 hours a week work but get paid for 40 Being forced to give your manager a 9-10 on a survey when they don’t deserve it to avoid fear of retaliation Coworkers crying and having panic attacks on a daily basis Just everything

1
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