Auto Claims Resolution Representative - Auto Claims Resolution Representative bei Liberty Mutual Insurance: Mitarbeiterbewertung

1.0
22. Jan. 2017
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CEO-Befürwortung
Geschäftsprognose

Pros

laid back, flexible, little to no mandatory overtime

Kontras

No structure, completely unorganized, it's quantity versus quality, overload you with claims, poor training. They say they are about the customer but with the workload and the expectations, it comes down to numbers and pushing claims out, it's not about doing what is right for the customer.

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Reaktion von Liberty Mutual Insurance
9y
We appreciate your review, but we're sorry to see that you wouldn't recommend us based on your experience. We set high expectations for our employees, but we always aim to back up those expectations with training, communication, and manager support. It sounds like you don't feel you are receiving that training. We'd encourage you to speak with your manager about your questions and concerns so we can work to make improvements. Thanks again for your post.

Mehr Bewertungen zu Liberty Mutual Insurance entdecken

5.0
18. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Fantastic work life balance Great co-workers

Kontras

Unclear requirements at times. Teams are in silos.

5.0
8. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Liberty Mutual genuinely lives its people-first values. I have real work-life balance and feel trusted and supported by both leadership and my peers. The culture is inclusive - I can bring my full, authentic self to work every day, and the Employee Resource Groups create true community and belonging. The growth opportunities are endless: between internal mobility, Short-Term Assignments (STAs), mentorship programs, and cross-functional projects, I've been able to build new skills and visibility across the enterprise well beyond my core role. The company invests in your development and genuinely wants to see you succeed.

Kontras

With so many opportunities, committees, and ERGs to get involved in, it's easy to take on too much. Being intentional about where you focus your time is key to protecting that great work-life balance. It's a large enterprise, so it can take time to learn how to navigate all the resources and pathways available. More centralized visibility into open STAs and mobility opportunities would make them even easier to pursue.

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