Pros
Great coworkers and the environment was great to be in. It’s really sad the cons are as bad as they are
Kontras
I came into this role ready to work and contribute, and while the responsibilities themselves were manageable, the internal communication and management practices were a consistent problem. I was told during onboarding that I would be reporting to a supervisor, only to learn later — through the client, not the company — that I was actually reporting directly to the client the entire time. This was never communicated to me upfront, and it created unnecessary confusion and made it difficult to understand who I was accountable to. That level of misrepresentation is concerning, especially in a role where clear direction is essential. Another issue was a promised $2.00 raise based on performance. I completed the required period, was told it was coming, and then was terminated shortly before it took effect. The timing speaks for itself. It’s hard to feel valued or fairly evaluated when compensation discussions and staffing decisions appear misaligned. There are employees who work hard here, but leadership needs to be much more transparent, consistent, and honest about reporting structures, expectations, and compensation. If communication were clearer and decisions more straightforward, it could be a better place to work.