Awful management - Property Manager bei LRG: Mitarbeiterbewertung

1.0
14. Mai 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

Great team environment. Days go quickly because you are so busy.

Kontras

Extremely poor onboarding process. Minimal training. Gaslighting behaviour from management. No encouragement from management, only blame when things go wrong. You are expected to take on an impossible workload. If you raise concerns about overwhelm and stress you will be either dismissed or gaslit.

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Reaktion von LRG
3y
Thank you for sharing your thoughts and providing us with valuable feedback. We appreciate your positive comment about the great team environment and the fast-paced nature of our work. However, we are deeply sorry to hear about the negative experiences you've had. We had also identified improvements that were needed and have already taken steps to improve our onboarding and training programs to provide a more supportive and comprehensive experience for new employees. Our improved onboarding process for new starters began this month and so far the feedback received from our new colleagues has been very positive about their journey. We are sorry that you did not experience this improved onboarding process however you should have access to the LMS where you can book yourself onto any of the new training that you feel would benefit you in your role. There are plenty of current employees also taking part as these sessions are available to all. We believe in fostering an environment of open communication, empathy, and support. Our Group HR Manager Sophie would be really keen to have a confidential chat with you and if you feel comfortable, please email her directly at swiseman@lrg.co.uk. We will address these concerns internally and work towards ensuring that our management team actively listens to staff members and provides the necessary encouragement and support they need. Thank you again for your feedback. We genuinely value your input, and it will help us improve our processes and create a better working environment for all our employees. Razna – HR Department

Mehr Bewertungen zu LRG entdecken

5.0
28. Dez. 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

It was a good work environment

Kontras

Bad work environment for managers

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Reaktion von LRG
2y
Thank you for leaving us a 5* review and your feedback around work environment in particular for managers. We would be keen to understand a little more about your comments around this, to hopefully improve and better our offerings to managers. Please email lifeatlrg@lrg.co.uk we look forward to hearing from you! Razna - HR Department
2.0
27. Apr. 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

It help me a lot during my student years I was earning

Kontras

It took so much time Customer satisfaction was the thing

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Reaktion von LRG
1y
Thanks for sharing your feedback, we're glad to hear your employment with LRG supported you through your student years, however are disappointed to hear that you felt our customer satisfaction did not score well. Our Google Reviews as an organisation is at 4.5 stars out of 5 which is something we pride ourselves on. Albeit, we are always looking to improve our customer satisfaction and have recently been accredited by the institute of Customer Service, which will help maintain and enhance service standards. Thanks again for your review. Razna - HR Department
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