Racists, Bullies with untrained arrogant managers - Lettings Negotiator bei LRG: Mitarbeiterbewertung

1.0
24. Aug. 2020
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CEO-Befürwortung
Geschäftsprognose

Pros

Good luck finding a pro, there are none

Kontras

If you have a complaint, it will be ignored. Taking time out for your mental health is a no no, they think thats a complete joke, even senior directors will chime in calling staff in branches names. The Manager can't be bothered with applicants that doesn't speak good English. Racial slurs are a given with this company, they don't care who they offend. Manager has openly admitted he only hires women, its a control thing but also he loves a bit of eye candy. Swearing at staff, about tenants and landlords is a daily issue. The senior team will bully landlords into doing what they want (putting a property on the market when it isn't ready, spending money on decorating or new boilers just to hit the contractor income target) The senior team will accuse you of just about anything. Stealing is the most recent one but the senior negotiatior will "forget" things and blame in on other staff members. She has no training to be a negotiatior but they made her a senior anyway (was previously a property manager but couldnt even do that either) The list goes on... They don't follow procedures and have sacked staff on the spot for no reason, without any prior meetings, even over the phone without notice. Best bit of advice, avoid this company at all costs.

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Reaktion von LRG
5y
Thank you for your review. Racism, bullying and name calling are not tolerated within the company and we would encourage you to raise any concerns with the HR department at HRdepartment@lrg.co.uk if you feel unable to raise these with your managers, so that we can investigate this further. All grievances and complaints submitted are taken seriously and are investigated fully by the HR team. We take the mental wellbeing of our staff incredibly seriously and provide support through our EAP line and our team of mental health first aiders whose details have regularly been communicated out, particularly over lockdown. Thank you for the feedback and we wish you the best for the future. Lizzie - HR Department

Mehr Bewertungen zu LRG entdecken

5.0
28. Dez. 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

It was a good work environment

Kontras

Bad work environment for managers

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Reaktion von LRG
2y
Thank you for leaving us a 5* review and your feedback around work environment in particular for managers. We would be keen to understand a little more about your comments around this, to hopefully improve and better our offerings to managers. Please email lifeatlrg@lrg.co.uk we look forward to hearing from you! Razna - HR Department
2.0
27. Apr. 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

It help me a lot during my student years I was earning

Kontras

It took so much time Customer satisfaction was the thing

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Reaktion von LRG
1y
Thanks for sharing your feedback, we're glad to hear your employment with LRG supported you through your student years, however are disappointed to hear that you felt our customer satisfaction did not score well. Our Google Reviews as an organisation is at 4.5 stars out of 5 which is something we pride ourselves on. Albeit, we are always looking to improve our customer satisfaction and have recently been accredited by the institute of Customer Service, which will help maintain and enhance service standards. Thanks again for your review. Razna - HR Department
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