Pros
being a part of LG Electronics is a global brand
Kontras
There are significant communication challenges within the Korean management team, as English proficiency is limited, which affects their ability to clearly explain processes and communicate effectively. Additionally, knowledge gaps were observed across several operational tasks. Despite the audit that occurred in 2025, multiple compliance violations were still evident. Based on on-ground observations, these issues should be classified as a medium risk, considering their frequency and impact. The HR function and formal recruitment requirements are not adequately involved in hiring decisions. Instead, recruitment appears to be driven by internal referrals, resulting in informal groups within the department, which negatively affects governance and fairness. Furthermore, the local agent is managing most sales-related activities, while current LG sales engineers primarily reuse agent-provided data for reporting purposes, rather than independently generating results. Overall, it is unclear why underqualified management and teams continue to operate without corrective measures, given the recurring operational and governance shortcomings observed.