Key Methods

Demanding Environment - IT Coordinator bei Key Methods: Mitarbeiterbewertung

3.0

1. Okt. 2021

It coordinator

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CEO-Befürwortung

Geschäftsprognose

Pros

You learn a lot in a hurry If you stay long enough, you build rewarding relationships with clients

Kontras

High stress Management treats everything as a commodity to be bargained for Little interest in employee retention

Reaktion von Key Methods

We have never had an IT Coordinator position, an office, or remote employee in Portland, OR so I am not sure if this was accidently posted on the wrong company or ?

3.0

6. Okt. 2021

Lead technical account manager

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CEO-Befürwortung

Geschäftsprognose

Pros

I can't say enough about the employees at Key Methods. The company is built and held together by the hard work of the many talented technicians and administrators. Professional, smart, and caring, they always put their best foot forward day in and day out. I have gained many lasting friendships and professional relationships with these people for which I am forever grateful. The experience gained in just a short period of time is awesome and there is definitely something new and different every day.

Kontras

The leadership team is absent most days and works remotely from their fancy houses and/or houseboats. You have to pull teeth to get any kind of pay raise and the workload to pay ratio is way off (between 20-25 clients per person account manager). Leadership tends to unintentionally flaunt their money and fancy toys in front of the employees while the hard-working employees who keep the company running are living paycheck to paycheck.

Reaktion von Key Methods

A little over 2 years have past since this review was posted so time for an update: The "Technical Account Manager Role" that was mentioned was eliminated and the duties that were covered by that role have been divided among multiple departments ( Account Manager, SysAdmin, NetAdmin, and VCIO ). Few techs were able to juggle all those duties well. Those that could had a high probability of stressing or burning out. Like most companies our success comes from repeating those things that work well and changing the things that don't. That's what we adhere to another one of our core values - "Embrace Change" - With change comes opportunity.

Demanding Environment - IT Coordinator bei Key Methods: Mitarbeiterbewertung

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