Pros
I joined K12 Insight after graduating from a top school, and the learning over the past 1 year has been especially valuable. Working closely with the founders and senior product leaders has given me exposure that would be difficult to get in many other organizations at this stage of my career. Over the past year, there has been a strong and consistent focus on the product, and the progress is clearly visible. The platform has evolved into a well-rounded solution for schools across ticketing, ITSM, ITAM, telephony, and unified call center capabilities. It’s rewarding to be part of a team building something that is both impactful and increasingly competitive in the market. The product team is collaborative and supportive, with a culture where people are approachable and willing to help. A key highlight is the use of AI across the product development lifecycle—from ideation to deployment—which keeps the work innovative and engaging. Overall, it’s a positive environment with strong ownership, continuous learning, and a culture that supports growth.
Kontras
Given the pace of progress over the past year, priorities can sometimes shift quickly, which may create some ambiguity. Processes and cross-team coordination are still evolving and could benefit from more structure as the company scales.