Work elsewhere. - Domestic Service Consultant bei Jetpets: Mitarbeiterbewertung

1.0
10. Mai 2017
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CEO-Befürwortung
Geschäftsprognose

Pros

Lots of food and fun and games Can bring pets to work

Kontras

The managers are all friends and family of the owner. No one is ever promoted or hired before them. Most of the office is friends/family. The organisation actively SUPPORT puppy farms. Marketing send out holiday cards, gifts and offer discounts to those clients who send the most puppies. Any welfare concerns raised by call centre staff are hushed. Some 'high volume' clients brag about poor conditions dogs are kept in on phones. It is expected you laugh this off as they are big clients and often friends of owner. Have had clients admit to sending dogs to dog fighting, dogs dying in sheds during whelp and very very poor conditions. Lots of emphasis on adopt not shop via social media though... Many more pets come to harm under Jetpets care than are heard about. Not all through staff fault, but too many instances I can recall are definitely the fault of staff. Staff often joke about fatalities. It is seen as 'part of the industry' There is a lot of gossiping between staff and a lot of nasty behavior overlooked by management, team leader often in on the jokes and happy to talk about staff to other staff, including but not limited to performance and personal life. Very high staff turnover for the above reasons. Little care given to work life balance.

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5.0
27. Juli 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Dealing with pets daily Working from home Talking about travel It’s all good

Kontras

Delayed flights Poor weather that affects flights Grumpy clients who just want to vent

5.0
25. März 2019
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

I have been working with the company for a number of years now and have worked in several departments. Sandy the owner makes a real effort to know everyone and has a personal connection with all staff. There are constant opportunities for staff to be up-skilled and they are big on transferable skills. The industry can be tricky at times with constant change and lots of variation but having support staff to provide updates and proper coaching through some of these changes is a big help. The company understands they are not just assisting with pets but a family members and it is very rewarding to hear from clients once their pets have arrived safe and sound and all settled in. On Fridays we have 'Furbaby Friday's' where we are allowed to bring our pets into the office on a rotating roster which makes it a happy place to work and by this you get to interact with other staff from different departments. Lots of fun on the office and sales incentives.

Kontras

During peak season it can be very busy with the number of calls received in all departments. In the past have sometimes felt that the company has been understaffed but the last few years have felt they are more prepared and have a higher headcount.

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