One of the worst professional experiences I've had. When I joined, the culture felt genuinely exciting - real values, smart people, strong collaboration. That wore off quickly. Incompetent decision-makers are layered throughout the org, working in silos with no coherent strategy. The toxicity isn't incidental - leadership actively protects and promotes individuals who've done offensive things rather than address the behavior. Customers are churning, implementation and technical teams are stretched thin, and fewer than 10% of reps are hitting annual quota. Multiple rounds of layoffs addressed short-term cash flow, but headcount reductions aren't a growth strategy, and it's still unclear what the long-term plan actually is.