Slow, slow growth - Mitarbeiter (anonym) bei Invoca: Mitarbeiterbewertung

3.0
15. Aug. 2024
Mitarbeiter (anonym)
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Pros

Great work life balance Very solid benefits, health insurance, etc. The CEO is a great man. Very interpersonal, no bs. Very customer centric as well, much of his time is spent meeting with customers. His head’s not in outer space, he’s a very much dialed-in CEO.

Kontras

Culture: People on glassdoor say that Invoca has great culture but I argue that there almost is no culture. 95% of communication with your coworkers will be over slack. The rest over zoom. The chances of meeting any of your colleagues in person is slim to none. There is a famous quote "Culture eats strategy for breakfast" which Invoca could learn from. The company is a bunch of siloed departments that hate interacting with each other. In my opinion, the elimination of offices as a cost saving measure will only negatively impact the success of the company. Culture is a subjective topic, but to me it’s more than zoom meetings and ERG's. Slow growth: Invoca had made the recent milestone of attaining 100 million in annual recurring revenue. Something very impressive for a growing SAAS company. Unfortunately since the point though, it seems the growth has stagnated. Costs had to be cut in 2023 and some layoffs occurred as the company acknowledged their biggest expense is payroll. Customer churn is high which means that new bookings are an essential to keep revenue afloat. I believe their biggest hinder to growth is excessive hiring and an over-hierarchical org. A person gets manager thrown in their title, a junior person is hired. Teams are grown and grown with overlapping roles and skills I don’t understand why half of them were hired. You have to ping multiple people to get something done when realistically one person can just take on that amount of responsibility. I mentioned work life balance is great here and that’s because they’ve hired too many people. Everyone on a team covers something very specific and it ultimately makes initiatives longer to complete, not the opposite. This is a great place to work and become complacent. When I joined, I was impressed by all the long tenure employees who’ve worked here for over 10 years. Now I more so believe they’re just comfortable. If you live in a LCOL area, you’ll have it made here. Everyone's a winner and no one gets laid off (except for sales people). Everyone just loves to pat each other on the back after they did the smallest effort of work ever. Make sure you log that positive feedback in lattice, how else will it get noticed? I truly wish this company the best. I hope you break even by the end of the year. I have no hard feelings, this is all just mere feedback.

Mehr Bewertungen zu Invoca entdecken

5.0
1. Juni 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

’ve been fortunate to work at several great companies throughout my career, but Invoca has the strongest culture I’ve experienced. The people genuinely care about one another’s success, and there is a level of collaboration and partnership across teams that is rare to find. What stands out most is the leadership team. They don’t just talk about supporting employees—they actively invest time, energy, and resources into helping individuals and teams grow. Whether it’s removing obstacles, providing coaching, encouraging innovation, or creating opportunities for development, leadership consistently shows up as true partners. From a business perspective, it’s an incredibly exciting time to be here. Invoca has continued to expand its AI-powered product portfolio in meaningful ways that solve real customer challenges. The pace of innovation is impressive, and it’s energizing to work for a company that is embracing AI not as a buzzword, but as a core part of its strategy and customer value. The company also does an excellent job of aligning teams around common goals while still empowering people to take ownership and make an impact. There is a strong sense that everyone is rowing in the same direction and helping one another succeed.

Kontras

Like any fast-growing company, priorities can evolve quickly as we continue to innovate and respond to market opportunities. That can create occasional change and ambiguity and to some that can be overwhelming, but leadership is generally transparent about the reasons behind decisions and works hard to keep teams aligned.

2.0
7. Apr. 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Compensation is decent for a company of this size, and the benefits are solid enough. There are some really smart, talented people across the organization, and the core product is still well-liked by customers. That said, it’s fine as a place to land for a job, but not somewhere you’d want to get too comfortable or plan on staying long-term.

Kontras

There’s basically no clear strategy right now beyond just saying “AI” over and over. The company isn’t focused on building the features customers actually want or that drive real revenue. A recent acquisition was a bad decision, and instead of addressing that directly, there’s been a push to force AI features into the product that customers didn’t ask for and don’t really need. Leadership has also taken a turn. It feels like the company moved away from people who genuinely cared about the product and employees to a more typical SaaS leadership style, detached, overly aggressive, and not always transparent. They are trying to get secure their parachute rather than saving the company. Some of the newer leaders are out of touch with what’s actually going on, not qualified for the roles they’re in and downright toxic individuals. Moreover, leaders are not honest among themselves, blatant lies run rampant about projects, capabilities, timeless, and even basic research. A lot of long-tenured employees seem to see where things are headed and are either leaving or trying to. Performance reviews, raises, and bonuses are heavily tied to vague AI-related metrics instead of the actual work people are responsible for. At the same time, there’s no real investment in helping employees build those skills, and the company doesn’t seem to have a strong, market-ready AI product to back it up. Career growth is pretty limited. There aren’t clear paths for advancement, and it’s hard to see how you’re supposed to progress within the company.

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