Employee experience is as important as customer experience - Group Engineering Manager bei Intuit: Mitarbeiterbewertung

5.0
1. Apr. 2022
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CEO-Befürwortung
Geschäftsprognose

Pros

Intuit prioritizes employee experience the same as customer experience. In the quarterly 'State of the Company' meeting, CEO and HR addressed issues and questions that employees cared. During the pandemic time , the company gave generous sick days, family leave, and especially recharge days; For new hires, onboarding was streamlined and there was a survey after that to make sure you had everything needed.

Kontras

The company is making progress but not at an ideal state yet regarding unified service capabilities, infrastructure, and software development governance.

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5.0
1. Juli 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Great place to work and grow your career. When you take self initiative, the opportunity to grow is in abundance.

Kontras

There are no cons. If there is any gaps in expectations, you will have an opportunity to learn and grow.

3.0
13. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Kontras

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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