Pros
- High energy, passionate co-workers - Travel Benefits - The Intrepid Foundation does a lot of good in the world - New North American regional director gives me hope that some of the cons below will be improved upon
Kontras
- Very little room for growth in the company if you aren't in Melbourne office. Even those willing to move to another continent will move laterally in their career (at least those in sales roles) - Extremely high stress. My last few months in the US office (which is now closed) saw all of us clocking about two hours of overtime per night and still not hitting the extremely high sales targets - High-level growth is prioritized with no regard for what tools are required for staff to achieve those goals - This job used to make me feel so lucky to have it; by the end, it felt like a call center. - It's much more of a customer service job than a sales job. - Pay is low for the industry - Commission structure was changed to reduce the financial burden of staffing on the business (translation: to pay sales teams less as sales targets skyrocketed) - Managers who were bad at their job were promoted while low-level employees who worked hard but didn't fit into the clique saw no movement in their careers - The California office was closed in 2018, leaving a lot of experienced and loyal staff with the option to either lose their jobs or move to Canada - When the office is backed up on work, customers get angry (rightfully so) and you're left to deal with people's high tempers resulting from a situation that you did not cause - The company has great values but these don't always translate to how staff within the business are treated - It seems like the North American region was a special case and staff in the other offices are much happier, I hope this is the case and that the North American office is improving :)
