The company is short handed, and management refuses to do anything about it! - Anonymous Employee bei Intratek: Mitarbeiterbewertung

I work across a range of tickets — troubleshooting, password resets, hardware issues, and client system setups — which keeps the day moving and builds practical skills fast. Certifications are supported and paid for which is a real career benefit. Good health benefits and the team covers each other when things get busy. Long-established company with real job stability.

Ticket volume and workload can spike without much warning and it takes real adaptability to manage the pace.

Not really any. There were some great people that worked there.

-Poor upper leadership between managers and supervisors of the onsite team. - Never felt like my option was valued as the only female on the team. -Treated poorly by the team I was on consistently and nothing was ever done about it. - HR seemed to only care about all the higher ups and never the people putting in the actual work. -Work was consistently pushed off until last minute by management with no direction or consistent communication.