Ok - Customer Service Representative bei Internode: Mitarbeiterbewertung

3.0
14. Juni 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Actually finished 2012. One of the great cultures of staff wanting to support each other.

Kontras

Very behind other call centres. Used a backward system called SNBS (Shiny New Billing System). CFO (Sean habgood) and CEO (pat tapper) were disinterested in customers / staff / fixing problems. Only cared about their bonuses.

Mehr Bewertungen zu Internode entdecken

1.0
10. Dez. 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

The staff culture was good.

Kontras

The management of this business does not understand the difference between a value based company and a service based company. This company used to pride itself on the knowledge, expertise and willingness to assist its customers (a service based company), then after multiple takeovers the upper management only cared about competing on price and the quality of service went to hell, as did the culture of the company.

5.0
13. Mai 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

Great culture, room for growth

Kontras

None that come to mind

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