Terrible lack of leadership, no real direction. Ranks are filled with B/C players who think they are A players. Leaving on time is frowned upon. There is a HUGE lack of care and respect for employees. If you're not producing results don't expect to be valued. Very immature culture, bullying comes from not only 'leadership' but also other employees who claim to be your 'team mates' The key word here is 'arrogance' the company is full of it. If your looking for a east end snooker club, this is the place for you!