Pros
Their marketing and message is better than most companies... or at least they try hard.
Kontras
Their lack of understanding the US employee and the US customer is astounding. The ego of their CEO is passive yet pervasive. They are a UK company with a UK culture that includes a 'subject' mentality with a pompous undertone in their communication. They attempt to talk the talk but cannot bring themselves to walk the walk. Hiring on the low end of the pay scale and the low end of the experience/ability level is their MO. Their workers tend to fall into two categories, those that are inexperienced short-timers adding to their CV and those that would rather do their job for eight hours and go home. Benefits are less than beneficial. Unfortunately they do not put their employees high on their priority list.