Before accepting a role in Client Services, think twice and maybe, even three times! - Client Services bei Intelligent Demand: Mitarbeiterbewertung

1.0
3. Mai 2016
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CEO-Befürwortung
Geschäftsprognose

Pros

Cool, swanky, bright office. Extremely smart people (leadership recognizes good talent). Solid product offering. Great location. CEO is extremely motivational.

Kontras

When entering the interview process with Intelligent Demand, I was extremely excited to join a marketing agency that was serious about bringing the best marketing strategies to companies to help meet their revenue goals. I believed I was going to be empowered to make a true impact on my team and the company as a whole. Unfortunately, I was served a lot of Kool-Aide during the interview, I drank it and was sadly disappointed. I accepted a role on the Client Services team and after three weeks the ill treatment began. The treatment I experienced was extremely demeaning, mean, judgmental, degrading, condescending, and just downright nasty. Although this was my experience, many employees often walked out of closed door meetings crying because of how they were talked to and the lack of respect given. I didn't experience or witness great care for employees as human beings FIRST. If your ideas, logic and smarts didn't align with what the company envisioned you bringing to the table, you would be treated like a stepchild until you jumped on their program rather than being coached and mentored in a respectful way. If you're considering a job as a copywriter, designer or technologist, go for it even though you WILL BE overworked! Think long and hard before joining the team as an account manager, project manager, project coordinator or quality assurance professional - you will be treated like a game piece on a chess board. But if you drink the Kool-Aide and fall for all of the motivational speeches you'll get during the interview process, remember this, they have a reputation in the marketplace for not being a great place to work and for firing people simply because they don't seem "happy." Take notes. Take notes. TAKE NOTES. You may need them one day. Please note: This is May 2016 and the FIRST Glassdoor post written about this company. Do your research! There is a reason why. People leave Intelligent Demand afraid to share their experience. I wish I listened to my gut before accepting a role with this company. Although they said I "wasn't a good fit," I was an excellent fit. What wasn't a good fit was how I was treated and not being empowered to do the job I was hired to do. I've moved on and so happy to be treated with respect in the workplace.

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Reaktion von Intelligent Demand
10y
Hi, Thank you for sharing your perspective. You wrote a really thoughtful review, and I take your feedback seriously. It definitely seems like there were aspects of your experience at ID that you genuinely valued, and clearly there were some aspects that fell short of what you expected. We’re ALWAYS working to make ID a genuinely great place to work. And luckily, ID is filled with smart, caring, hard working and passionate marketers from a variety of backgrounds and experiences, who work together to do amazing things for and with our clients. We’re trying to do something pretty ambitious (we think). We’re building a full service, modern marketing agency that serves amazing clients with integrated programs -- at scale, at speed, and in a way that grows revenue in a measurable way. That alone is genuinely challenging. But we’re also trying to do this in a way that honors our values and that helps us grow as people too. That can be even more challenging (in a good way). This means that we constantly balance a bunch of important things: evolving client needs, resourcing, processes, systems, shifting business requirements, different communication styles, and most importantly, our people and the culture that we’re all co-creating in real time. The most important, by far, is our people and our culture. We definitely fall short sometimes. And when we do, we take it seriously, and we work to make things better. I’m sorry that your experience fell short of what we are working hard to create at ID. But feedback--even challenging feedback like this--helps us improve. So thank you for that, genuinely. And I can tell you really care. Thank you for that too. Please feel free to reach out to me directly any time. I’d love to share my perspective (if you’d be interested) and also update you on how things continue to evolve here at ID. Best, John Common CEO

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