Sad state of affairs - Customer Success Director bei Intapp: Mitarbeiterbewertung

1.0
20. Okt. 2020
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CEO-Befürwortung
Geschäftsprognose

Pros

Pay is good. Products are good but over-priced. Work with some very bright people

Kontras

Appalling leadership. Narcissistic and male dominating culture where women are treated particularly badly. No regard for employee work/life balance. Not customer-centric.

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Reaktion von Intapp
5y
Our leadership team consists of over 30 executives from very diverse backgrounds, experiences, cultures and countries. We reward and promote based on contribution and in the past year, almost half of our senior leadership promotions have been women. We look forward to continuing to hire, reward and promote people from very diverse backgrounds based on their contributions and their shared alignment with our culture of respect, teamwork and client outcomes.

Mehr Bewertungen zu Intapp entdecken

5.0
27. Feb. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Flexible PTO, lunch in the office, good community

Kontras

Configuration work on platform in a CS position

1.0
5. Mai 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Good pay, some tolerable employees, lunch perk (when people aren’t taking your lunches), commuter friendly location

Kontras

* The office floods more often than it should, and when it happens you’re expected to figure it out by working from home or out of backup spaces that aren’t great * There are basic respect issues that never get addressed, like people taking each other’s lunches, which says a lot about the culture * The company talks a lot about diversity, but the office itself doesn’t really reflect that * A lot of middle managers seem overwhelmed or unprepared to actually lead, so direction is often unclear * There’s a weird pressure at times to take on things that aren’t really your responsibility * When something goes wrong, it’s common for blame to get passed around instead of actually solving the problem * Parts of the culture feel more like a clique than a professional workplace * Drinking in the office is treated as normal and even encouraged, which can feel uncomfortable depending on the situation. At times, the environment became unprofessional during social events, and concerns around behavior did not seem to be taken seriously by HR. * There are frequent breakdowns in execution, and things fall through the cracks more than they should * The NYC office itself has a lot of ongoing issues and doesn’t feel well thought out for day to day work * Some leadership decisions are made by people who don’t seem to have the experience or support needed for the role * Overall, the environment can feel disorganized and, at times, more chaotic than collaborative

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